This high-powered, interactive training program explores the basic responsibilities and the critical skills and techniques required of the fire officer/supervisor. The first-line supervisor has the critical responsibility to get the organization’s work done through managing people. To achieve this goal, the supervisor must rely on his/her team members. The successful and effective leader recognizes the need to have motivated, technically competent team members and acknowledges that a supervisor must have leadership, management, appropriate supervision, and effective communication skills.
This program identifies the fire officer’s role, responsibilities, and the gray areas associated with them. It also reviews the basic "laws of the organization," which are the mission, goals and objectives. It will identify how every action and decision the fire officer makes should be aligned with the organization’s mission.

Paul H. Stein recently retired as the interim fire chief for the Lakeside Fire Department. In 1999, he retired from the Santa Monica Fire Department after a 31-year career. Chief Stein has 25 years experience as a supervisor. He has served as line officer, battalion commander, fire marshal, training officer and fire chief. Chief Stein has served as the fire technology coordinator at Santa Monica College, an instructor for the California Fire Academy System and former adjunct faculty member for the National Fire Academy. He holds an A.S. degree in fire technology and a B.A. degree in management. Chief Stein is a master instructor for the California Department of Education. One of the highlights of his career was to be honored as "California Fire Instructor of the Year." Chief Stein has written many management articles for every major fire service magazine in the country. He has authored a college fire technology textbook and produced two videos on fire department oral examinations. For the past 25 years, Chief Stein has worked as a trainer and management consultant. He has performed services for over 200 organizations throughout the United States. Chief Stein’s areas of expertise are leadership and incident command. He has been involved in management and organizational reviews, strategic planning, team building, officer development with emphasis on ethical leadership, diversity, civility, and emergency incident mitigation. Chief Stein served as an executive board member for the California State Firefighters’ Association (CSFA) from 1999 to 2003. He is the chairman emeritus of the CSFA Education Committee. Chief Stein is considered to be one of the top emergency service keynote speakers in the United States. He has keynoted over 50 conferences and conventions and spoke at over 100 events.
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