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Management Courses

Conflict Resolution & Confrontation Management for Supervisors

Complete course agenda available
One-day interactive program involves participants in strategic decision-making by introducing essential behavioral competencies that lead to effective conflict management. Resolving conflict can clarify individual, group, and organizational goals and lead to higher performance levels.

Objectives:

1. Understand the definition and source of conflict between individuals and groups.
2. Understand behaviors and approaches to deal with conflict.
3. Understand strategies that prevent or minimize conflict.
4. Develop an action plan to handle conflict and confrontation.

 

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Phone:
785-864-5823
or toll free 877-404-5823
Mail Address:
KU Continuing Education
1515 St. Andrews Drive
Lawrence, KS 66047-1625 USA
Fax:
785-864-4871
E-mail:
kuce@ku.edu

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